Salesforce Packages

The Sales Cloud provides the full spectrum of tools needed to connect with customers from comprehensive account mapping to social insights, all in one place and available anytime, anywhere.

Mannya’s skilled consultants bring extensive experience in Sales cloud implementation and customization for customers around the globe. Our implementation teams help enterprises reach targets faster through new approaches to sales metrics, revenue forecasts and opportunity tracking and reporting. Our Sales Cloud implementation enables customers to:

Close more deals faster
Gain real-time visibility into sales
Connect with today’s social customers

Group

  • Suitable Company Size

  • Standard Project Duration

  • Role & User Management

  • Profile Management

  • Account & Contact Management

  • Lead Management

  • Campaign Management

  • Opportunity Management

  • Case Management

  • Chatter Management

  • Task & Activities Management

  • Basic Data Migration

  • Multiple Channel Managements (Page Layouts & Record types)

  • Product & Price Book Management

  • Customised Workflow and Approve process

  • Advanced Email Template

  • Quote & Forecast Management

  • Outlook Integration

  • Advanced Automation process (Trigger & Apex)

  • Add-on Application Config. (Conga, Docu Sign)

  • Mobile Device Enablement

  • Territory Management

  • Multiple Currency Management

  • Social Network connecting

  • Customised Site

  • Customised Integrations (Shopify, Square POS, Xero, Mailchimp)

  • Advanced Data Migration

  • Reports & Dashboards

Standard

  • 11-30

  • 2–3 Weeks

  • Max. of 2 hours for a total of 5

Professional

  • 31-50

  • 3–4 Weeks

  • Max. of 2 hours for a total of 5

Enterprise

  • 51-100

  • 7–8 Weeks

  • Max. of 4 hours for a total of 10

Unlimited

  • Above 100

  • 11–12 Weeks

  • Max. of 6 hours for a total of 15

Mannya’s Service Cloud implementation teams recognize that each customer has unique needs and processes. Therefore we offer a wide range of solutions and options tailored to your individual model for customer-centric services.

Mannya brings the best of innovation from Salesforce such as Chatter, Social media, Social communities, Live agent and Analytics, each of which may be customized to enhance the value for your customer community.

Key Highlights

Project Success – Over 10 Implementations – Strong alliance and collaboration with Salesforce.com strategic teams
Technology Spread – Salesforce.com, Middleware (Informatica, Cognos, Pentaho) – JScript, JQuery, Angula JS
Expertise – Broad experience, both technical and functional resources trained in CRM Offerings – Salesforce.com Certified Administrators, Developers & Consultants

Group

  • Suitable Company Size

  • Standard Project Duration

  • Role & User Management

  • Profile Management

  • Account & Contact Management

  • Lead Management

  • Campaign Management

  • Opportunity Management

  • Case Management

  • Chatter Management

  • Task & Activities Management

  • Basic Data Migration

  • Multiple Channel Managements (Page Layouts & Record types)

  • Product & Price Book Management

  • Customised Workflow and Approve process

  • Advanced Email Template

  • Quote & Forecast Management

  • Outlook Integration

  • Advanced Automation process (Trigger & Apex)

  • Add-on Application Config. (Conga, Docu Sign)

  • Mobile Device Enablement

  • Territory Management

  • Multiple Currency Management

  • Social Network connecting

  • Customised Site

  • Customised Integrations (Shopify, Square POS, Xero, Mailchimp)

  • Advanced Data Migration

  • Reports & Dashboards

Standard

  • 11-30

  • 2–3 Weeks

  • Max. of 2 hours for a total of 5

Professional

  • 31-50

  • 3–4 Weeks

  • Max. of 2 hours for a total of 5

Enterprise

  • 51-100

  • 7–8 Weeks

  • Max. of 4 hours for a total of 10

Unlimited

  • <

    Above 100

  • 11–12 Weeks

  • Max. of 6 hours for a total of 15

PACKAGE OVERVIEW

Our Quick Start packages give you lightning start. They are designed to help you with the technical aspects of the implementation and get your team up to speed with the new technology as quickly as possible.

SERVICES

QUICK-START & HEAD-START SERVICES FOR SALES CLOUD
ADDITIONAL CUSTOMIZATION SERVICES AVAILABLE

FEATURES

REQUIREMENTS GATHERING

Our SFDC consultants will assess your existing business processes and advise you on best practices, specific to your business, to adopt salesforce.com as your CRM. We will map your business processes to Salesforce.com’s features and functionalities to give you a better understanding of how to leverage Salesforce.com to facilitate your sales functions.

LEAD MANAGEMENT

Leads are the key to open your sales pipeline. Your team will have good eye and hold on each lead and its source so that no lead dropped from the crack

WEB TO LEAD CONFIGURATION
VALIDATIONS & WORKFLOW CONFIGURATION

LEAD ASSIGNMENT CONFIGURATION

AUTO RESPONSE CONFIGURATION

CAMPAIGN MANAGEMENT

Add effectiveness to your lead generation process by mapping their source with correct campaign to report on ROI. Keep your sales and marketing teams working hands in hands.

CAMPAIGN ROI REPORTING
CAMPAIGN HIERARCHY SETUP
CAMPAIGN INFLUENCE SETUP
CAMPAIGN MEMBER ANALYSIS REPORT

ACCOUNT & CONTACT MANAGEMENT

We’ll streamline and integrate all your customer information including key contacts, account history, customer communications and internal account discussions to give you the ‘Big Picture’.

CUSTOM FIELD CREATION
PAGE LAYOUT & RECORD TYPE SETUP
EMAIL TEMPLATE CONFIGURATION
SETUP WORKFLOWS CONFIGURATION

OPPORTUNITY MANAGEMENT

Manage your deals under opportunities, create multiple price books associate products/services, generate quotes to email and be on top of every opportunity coming in to close more sales with appropriate sales cycle.

OPPORTUNITY CONFIGURATION
VALIDATION & WORKFLOW SETUP
SETUP APPROVAL PROCESSES
SETUP PRODUCTS & PRICE BOOKS
QUOTE TEMPLATES SETUP (1 MAX)
PAGE LAYOUT & RECORD TYPE SETUP (2 MAX)

REPORTS & DASHBOARDS

It’s important to track your efforts in a sales process to stay on the right path. We will give insight on trends on your data in your CRM. Be proactive with correct trends and numbers handy.

10 CUSTOM REPORTS
1 DYNAMIC DASHBOARD UP-TO 6 COMPONENTS

SECURITY ARCHITECTURE SETUP

To ensure that your users and managers have access to the information that they need, we can set up the roles (to control visibility of data) and design the hierarchy to protect your business and your data.

UP-TO 3 CUSTOM PROFILES
OWD SETUP
UP-TO 2 PERMISSION SETS
ROLES HIERARCHY

Group

  • Suitable CompanySize

  • Standard Project Duration

  • Role & User Management

  • Profile Management

  • Account & Contact Management

  • Lead Management

  • Campaign Management

  • Opportunity Management

  • Case Management

  • Chatter Management

  • Task & Activities Management

  • Basic Data Migration

  • Multiple Channel Managements(Page Layouts & Record types)

  • Product & Price Book Management

  • Customised Workflow and Approve process

  • Advanced Email Template

  • Quote & Forecast Management

  • Outlook Integration

  • Advanced Automation process(Trigger & Apex)

  • Add-on Application Config. (Conga, Docu Sign)

  • Mobile Device Enablement

  • Territory Management

  • Multiple Currency Management

  • Social Network connecting

  • Customised Site

  • Customised Integrations(Shopify, Square POS, Xero, Mailchimp)

  • Advanced Data Migration

  • Reports & Dashboards

Standard

  • 11-30

  • 2–3 Weeks

  • Max. of 2 hours for a total of 5

Professional

  • 31-50

  • 3–4 Weeks

  • Max. of 2 hours for a total of 5

Enterprise

  • 51-100

  • 7–8 Weeks

  • Max. of 4 hours for a total of 10

Unlimited

  • Above 100

  • 11–12 Weeks

  • Max. of 6 hours for a total of 15