The Sales Cloud provides the full spectrum of tools needed to connect with customers from comprehensive account mapping to social insights, all in one place and available anytime, anywhere.
Mannya’s skilled consultants bring extensive experience in Sales cloud implementation and customization for customers around the globe. Our implementation teams help enterprises reach targets faster through new approaches to sales metrics, revenue forecasts and opportunity tracking and reporting. Our Salesforce Sales Cloud Package enables customers to:
Mannya’s Service Cloud implementation teams recognize that each customer has unique needs and processes. Therefore we offer a wide range of solutions and options tailored to your individual model for customer-centric services.
Mannya brings the best of innovation from Salesforce such as Chatter, Social media, Social communities, Live agent and Analytics, each of which may be customized to enhance the value for your customer community.
Our Quick Start packages give you lightning start. They are designed to help you with the technical aspects of the implementation and get your team up to speed with the new technology as quickly as possible.
Our SFDC consultants will assess your existing business processes and advise you on best practices, specific to your business, to adopt salesforce.com as your CRM. We will map your business processes to Salesforce.com’s features and functionalities to give you a better understanding of how to leverage Salesforce.com to facilitate your sales functions.
Leads are the key to open your sales pipeline. Your team will have good eye and hold on each lead and its source so that no lead dropped from the crack
LEAD ASSIGNMENT CONFIGURATION
AUTO RESPONSE CONFIGURATION
Add effectiveness to your lead generation process by mapping their source with correct campaign to report on ROI. Keep your sales and marketing teams working hands in hands.
ACCOUNT & CONTACT MANAGEMENT
We’ll streamline and integrate all your customer information including key contacts, account history, customer communications and internal account discussions to give you the ‘Big Picture’.
Manage your deals under opportunities, create multiple price books associate products/services, generate quotes to email and be on top of every opportunity coming in to close more sales with appropriate sales cycle.
REPORTS & DASHBOARDS
It’s important to track your efforts in a sales process to stay on the right path. We will give insight on trends on your data in your CRM. Be proactive with correct trends and numbers handy.
SECURITY ARCHITECTURE SETUP
To ensure that your users and managers have access to the information that they need, we can set up the roles (to control visibility of data) and design the hierarchy to protect your business and your data.