Salesforce Packages

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    The Sales Cloud provides the full spectrum of tools needed to connect with customers from comprehensive account mapping to social insights, all in one place and available anytime, anywhere.

    Mannya’s skilled consultants bring extensive experience in Sales cloud implementation and customization for customers around the globe. Our implementation teams help enterprises reach targets faster through new approaches to sales metrics, revenue forecasts and opportunity tracking and reporting. Our Salesforce Sales Cloud Package enables customers to:

    Close more deals faster
    Gain real-time visibility into sales
    Connect with today’s social customers

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    Mannya’s Service Cloud implementation teams recognize that each customer has unique needs and processes. Therefore we offer a wide range of solutions and options tailored to your individual model for customer-centric services.

    Mannya brings the best of innovation from Salesforce such as Chatter, Social media, Social communities, Live agent and Analytics, each of which may be customized to enhance the value for your customer community.

    Key Highlights

    Project Success – Over 10 Implementations – Strong alliance and collaboration with Salesforce.com strategic teams
    Technology Spread – Salesforce.com, Middleware (Informatica, Cognos, Pentaho) – JScript, JQuery, Angula JS
    Expertise – Broad experience, both technical and functional resources trained in CRM Offerings – Salesforce.com Certified Administrators, Developers & Consultants

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    PACKAGE OVERVIEW

    Our Quick Start packages give you lightning start. They are designed to help you with the technical aspects of the implementation and get your team up to speed with the new technology as quickly as possible.

    SERVICES

    QUICK-START & HEAD-START SERVICES FOR SALES CLOUD
    ADDITIONAL CUSTOMIZATION SERVICES AVAILABLE

    FEATURES

    REQUIREMENTS GATHERING

    Our SFDC consultants will assess your existing business processes and advise you on best practices, specific to your business, to adopt salesforce.com as your CRM. We will map your business processes to Salesforce.com’s features and functionalities to give you a better understanding of how to leverage Salesforce.com to facilitate your sales functions.

    LEAD MANAGEMENT

    Leads are the key to open your sales pipeline. Your team will have good eye and hold on each lead and its source so that no lead dropped from the crack

    WEB TO LEAD CONFIGURATION
    VALIDATIONS & WORKFLOW CONFIGURATION

    LEAD ASSIGNMENT CONFIGURATION

    AUTO RESPONSE CONFIGURATION

    CAMPAIGN MANAGEMENT

    Add effectiveness to your lead generation process by mapping their source with correct campaign to report on ROI. Keep your sales and marketing teams working hands in hands.

    CAMPAIGN ROI REPORTING
    CAMPAIGN HIERARCHY SETUP
    CAMPAIGN INFLUENCE SETUP
    CAMPAIGN MEMBER ANALYSIS REPORT

    ACCOUNT & CONTACT MANAGEMENT

    We’ll streamline and integrate all your customer information including key contacts, account history, customer communications and internal account discussions to give you the ‘Big Picture’.

    CUSTOM FIELD CREATION
    PAGE LAYOUT & RECORD TYPE SETUP
    EMAIL TEMPLATE CONFIGURATION
    SETUP WORKFLOWS CONFIGURATION

    OPPORTUNITY MANAGEMENT

    Manage your deals under opportunities, create multiple price books associate products/services, generate quotes to email and be on top of every opportunity coming in to close more sales with appropriate sales cycle.

    OPPORTUNITY CONFIGURATION
    VALIDATION & WORKFLOW SETUP
    SETUP APPROVAL PROCESSES
    SETUP PRODUCTS & PRICE BOOKS
    QUOTE TEMPLATES SETUP (1 MAX)
    PAGE LAYOUT & RECORD TYPE SETUP (2 MAX)

    REPORTS & DASHBOARDS

    It’s important to track your efforts in a sales process to stay on the right path. We will give insight on trends on your data in your CRM. Be proactive with correct trends and numbers handy.

    10 CUSTOM REPORTS
    1 DYNAMIC DASHBOARD UP-TO 6 COMPONENTS

    SECURITY ARCHITECTURE SETUP

    To ensure that your users and managers have access to the information that they need, we can set up the roles (to control visibility of data) and design the hierarchy to protect your business and your data.

    UP-TO 3 CUSTOM PROFILES
    OWD SETUP
    UP-TO 2 PERMISSION SETS
    ROLES HIERARCHY

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