Skip to content

CUSTOMER STORIES

A Winning Partnership: Empowering The MLR Autos B2B Digital Strategy with Salesforce

Established in 2015, MLR Auto Ltd. has made a name for itself in the list of top suppliers of Three Wheeler & Parts in
India. The supplier company is located in Hyderabad, Telangana and is one of the leading sellers of listed products.
MLR Auto Ltd. is listed in Trade India’s list of verified sellers offering supreme quality of Cargo Three Wheeler etc.

Challenge

  • To provide an efficient solution to capture and address the enquiries from various sources mainly designed for
    the distributors of MLR auto.
  • To track sales activities before the conversion of an enquiry to the customer.
  • A synchronous system to maintain inventory and spares management.
  • To have efficient and simple steps to generated Indent from Distributors logins (Partner community) and track the status of the Purchase order with their own instance.

How Mannya helped:

  • Automated workflows and approval management turn out quick responses which aid in the increase in customer satisfaction.
  • Developed a dealer management solution which helps in building a strong dealer relationship, in turn, aiding sales enhancement.
  • Enquiry management solution helped MLR in capturing enquiries from all the sources and tracking all the activities corresponding to the enquiry.
  • Sales process including opportunity management to activity management and invoicing is provided with an organized flow of hand in hand procedures.
  • Service process involving complaint management, stock and inventory management helps MLR in maintaining every update of their system.

Result:

  • A user-friendly system to provide well-structured sales and Distribution process of MLR.
  • Improved dealer-firm relations.
  • Efficient sales cycle and deal closure rates.
  • Enhanced customer service experience.
  • Trusted platform for tracking all the activities of firm and distributors on sales and inventory operations.

Let's Make Big Things Happen. Take A 30 Minutes Free Call!

Hi there!

We’re here to help & answer any questions you may have.