CUSTOMER STORIES
A Winning Partnership: Empowering The Champions Sales Strategy with Salesforce Sales Cloud
In 1982, six separate sales agencies came together with the idea of United Marketing serving the Indian manufacturing sector and founded Unimark as a partnership firm. What started with the head office in Bengaluru and a branch office in Mumbai is today spread over five cities and activity centers all over the country.
Challenge
- Champions group run all of their sales activities in salesforce using the classic version and Champions group wanted to move to lightning with all the current functionality available.
- They also wanted to filter the junk logic which was created and want to eliminate the unnecessary logics.
- All the VF pages have to be converted to web components.
- They would be a sample data request from customers and they want to manage the requests.
- As Champions group are into service industry, they want to maintain and manage the counts of the requests from the customer.
- Champions group wants to manage the feedback on the data provided from the customer and fill the gap with the opportunity amount and actual amount.
- They also wanted to leverage the track of the email by integrating inbox.
How Mannya helped:
- Team Mannya analyzed Champion groups Salesforce classic version and have done a gap analysis, also noted the usable logics and eliminated unnecessary logics from the system.
- Team Mannya has identified the VF page logics and converted them to the web component.
- Team Mannya has implemented sample data management functionality.
- Team Mannya has implemented counts request functionality.
- Team Mannya has implemented feedback functionality.
- Team Mannya integrated the Inbox with the Salesforce.
Result:
- Champions group now has their upgraded lightning system ready for their business operations to leveraging all the available functionalities in Salesforce.
- The end-users of Champions group are now able to manage their sample data.
- Champions group has their feedback management module which maps the opportunity amount with the actual amount received.
- Champion group users are now communicating with their customer without gaps or huddles