Established in 2015, MLR Auto Ltd. has made a name for itself in the list of top suppliers of Three Wheeler & Parts in India. The supplier company is located in Hyderabad, Telangana and is one of the leading sellers of listed products.MLR Auto Ltd. is listed in Trade India’s list of verified sellers offering supreme quality of Cargo Three Wheeler etc.
Abbott, one of the world’s fastest growing pharmaceutical companies aims at serving the people in the pursuit of healthy lives. Abbott Laboratories, with expertise across product development, manufacturing, sales and customer service.
Techtran Polylenses Ltd
Techtran Polylenses Ltd (TPL), a multinational firm that manufactures imaging and optical products. was started in 1993 by a team of Non-Resident Indian Professionals. The foresight and fortitude of these founders propelled the company to the forefront of plastic ophthalmic lens manufacturing in India within a short span of time. TPL reckons among the world’s leading ophthalmic lens manufacturers today
and its dealer network directly.
support and sales functions.
Radius is an amalgamation of integrity, transparency and ability to deliver challenging projects on time. Radius is an outcome of the succession plan at the Wadhwa Group, where Sanjay led the business as a Managing Director for over a decade. Above all, everything that we do will be built around all our stakeholders. Each development by Radius is an affirmation of its dedication. We bring to life unique concepts in urban real estate, which remain faithful to the philosophy of ‘Built Around You’.
UNIMARK Pvt Ltd
In 1982, six separate sales agencies came together with the idea of United Marketing serving the Indian manufacturing sector and founded Unimark as a partnership firm. What started with the head office in Bengaluru and a branch office in Mumbai is today spread over five cities and activity centres all over the country.
For UNIMARK it was very hard working with the Open source CRM to store the Data was the big challenge, putting the Data logic was almost not accessable.
Almost UNIMARK had 3 different legacy system for the DATA storage which made UNIMARK teams work the most painful, there was Data loss, Reports showed mismatch in numbers and values, the Open source CRM never had an option to Integrate ERP.
MTS has suggested UNIMARK to go with Salesforce Sales cloud for the Leads management Activities Tracking and the Sales cycle implementation, for the services related challenges MTS has implemented Salesforce Service Cloud automated the over all system with the auto case creation for the Health Check ups, auto case creation for the installation notifying the dispatcher implemented the Field Service Lighting to have the track on the Work Orders service Appointments, MTS has designed the Health Checklist to the users which coming handy with the Field Service Lighting Mobile App, Designed the Service Reports as Per UNIMARK’s Requirements which almost covers the Case details, Asset Details Customer details, along with the consolidated days and hours spent on the work order to close the case finally taking the Acknowledgement of the customer as a Digital Signature.
Created the reports to get the information like case details, assigned to, number of days, products etc., for which the toolbox was assigned and the status on the toolbox.
Configured validation rules to close the toolbox assigned service appointments with the notification to the dispatcher regarding the assigned resource, work order and the status of the toolbox which allows users to save the service appointment only by giving the status of the toolbox in the toolbox assignment object associated with the work order/service appointment.
Using the API’s from Quick book integration functionality for pulling the data related to the quote and invoice which will be created in the quick book for INR spare products is pulled to create the quote and invoice automatically by writing the script.
Using the API’s from Quick book integration functionality for pulling the data related to the spare products and code which will update the inventory based on the invoice created.
Using the VF pages developed the pages where the user can check-in or select the pick list value associated with service contract base service appointments.
Sales life cycle ( The data logic implemented for the Sales life cycle gave UMINARK the 360 view on the customers, sales process, & Opportunity status just with few clicks).
Service cloud Implementation benefited UNIMARK with Case assignments based on the region, Skills Auto case for Installation, auto case for Health checkups I time Notifications approvals, transparency on the progress & Status, easily reachable to the field officers, handy application for Case resolution, & the 100 live transactional data on the Service process.
The Integration of Quick Book with Salesforce made UNIMARK’s Work easier with out duplication of work, just on a single click the data will be transformed to there accounting system.
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